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Enterprise systems research aims to support the effective provisioning of IT-mediated computer services within organisations and includes:
- business process management and workflow from an integrated organisational and technical perspective
- the impact information systems have on organisational success
- knowledge management within organisations.
Business Process Management
The mature field of Business Process Management (BPM) attracts substantial interest from the international community and is perceived as the number one business priority by Chief Information Officers. It is seen as a core approach for the alignment of business and IT perspectives. A set of related IT methods and tools has significantly advanced and is now consolidated under the umbrella term ‘Process-aware Information Systems’.
BPM combines a variety of disciplines and research streams including business, management science, requirements engineering, conceptual modelling, service-oriented architectures and software engineering. Information Technology innovations such as service-oriented architectures, advanced workflow management systems and an increased process-awareness in Enterprise Systems provide numerous IT-related opportunities for increased process management capabilities.
Current research topics include.
- Services Ecosystems for Collaborative Process Improvement
- Context-Aware Process Modelling
- Rapidily Locating Items in Distribution Networks with Process-Driven Nodes
- Yet Another Workflow Language (YAWL)
IT Professional Services
IT Professional Services (ITPS) seek to develop tools and techniques for professionals and managers including data collection instruments and related methodologies. Instantiation of such knowledge-assets in decision models and software can capture tacit knowledge in a form more amendable to commercialisation. The research accumulates data for comparative analysis and reporting to practice, as well as for ongoing validation and extension of ITPS knowledge assets.
ITPS projects range from highly focused theory-generation, testing and extension work addressing fundamental concepts to design science, or iterative developmental work, employing action research cycles to evolve a novel IT artefact informed by senior managers in practice. Current research includes:
- The IS-impact Approach: measuring the impact of information systems in organisations
- knowledge management and subjective logic.
For more information within the field of research please contact 07 3138 1000 or infotech.research@qut.edu.au
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